terms & condition
Terms and Conditions
You must be at least (18) years to attend our cooking classes and be the legal age of twenty-one (21) years old to participate in our wine tastings or any classes with alcohol.
We only accept fifteen to twenty participants for our hands on cooking class , and about 30 - 40 for our Demonstration classes at this time.
We offer 1-on-1 cooking class at your home, see our At Home Classes
Simply Caribbean values its customers and respects their privacy. We collect customer information in an effort to communicate with you about upcoming events, workshops, news, contests and promotions. We do not sell, rent or give your name, address or any other personal information to anyone.
Cancellations and Refunds
When you reserve a spot for a cooking class, full payment is required at the time the reservation is made.
At times we may ask for a deposit for special classes or at our discretion we will offer clients the opportunity to make payments in 2 installments.
If you choose to make the payment in 2 instalments, the first payment has to be made within 72 hours of you contacting us, or you will lose any discount that was offered to you .
The 2nd payment is due within 2 weeks prior to your class or you will lose any discounts that was offered.
If 2nd instalment is not paid prior to a week before the class, you will incrue an additional $50
If you are trying TO MAKE any payment less than a week , you will not be allowed in the class and you will lose 50% of your initial deposit.. So please make your payments promptly.
If you cancel at least 7 days prior to the start of classes, your payment will be refunded within 7 to 10 business days. If you cancel within 5 days of your class, we will issue you a credit towards another class. If you cancel within 3 days or less , of a class, NO REFUNDS or CREDIT will be given. If you are unable to attend, you may send someone in your place.. NO EXCEPTIONS
Cancel/Reschedule /Refunds by Simply Caribbean
Simply Caribbean reserve the right to cancel or reschedule any of Simply Caribbean Cooking classes or event due to inclement weather , instructor illness, emergencies , low enrollment or any other circumstances at any time.
In the event of a class cancellation by Simply Caribbean , registered and confirmed participants will be contacted by e-mail and/or telephone and given the opportunity to choose another class. At times, this may happen on the same day of the cooking class.
If minimum enrollment isn't reached, we will need to cancel your class for another date .
In the event this occurs, please choose another class from our calendar and not wait on an email from us.
You will get into a class much quicker if you choose another one from our calendar.
Waiting on an email from us for a cancelled class will not happen as quickly as you will like it too. We normally will reschedule a cancelled class in about 2 - 3 months. So , again I stress, please choose another class if a class you booked has been cancelled.
If client do not want to reschedule for the classes offered , then client will be offered a credit towards a future class.
If you bought the class with a voucher, you will need to go back to the company that you bought your voucher or coupon from for a full refund, we do not or have the ability to offer voucher holders any refunds, as the vouchers were not purchased through us.
However, if a cooking class or additional payments for a cooking class were purchased through Simply Caribbean website or over the phone, then Simply Caribbean will fully refund upon receiving your request through our refund form by email
Emergencies do come up on both sides, and we fully understand that.
We will also try and leave you a voice message, text message or speak to you directly over the phone.
PLEASE, ALWAYS CHECK OUR WEBSITE BEFORE YOU ATTEND YOUR COOKING CLASS.
NOTE: No refunds, transfers, gift certificates or credits will be issued if you cancel less than 7 full calendar days of the class date. We cannot provide refunds, transfers, or offer makeup sessions for classes missed as a result of illness, job loss, personal emergencies or any other events.
You will have six months to use your available credit from the date it was given.
Simply Caribbean accept Cash, MasterCard, Visa, Discover, Cashier's check or money orders. Personal checks will be accepted for any amount of the balance twenty one (21) days prior to the date of the event or for a balance less than a $100 within the last two weeks of the event.
Payment must be made at the time of your booking to ensure you have a space in the cooking class
However if you are registering a group of six or more for a public cooking class, we will allow you to make a 50% deposit with the balance to be paid 14 days prior to your cooking class
Less than six people, full payment is required at the time of booking. No payments will be accepted on the day of your class without approval from Simply Caribbean
Classes cost $35 and up to $165 per person depending on the theme ,menu, total hours, and the ingredients.
The price is all inclusive, and covers all ingredients, curriculum, chef instructor, recipes ETC.
Wine tastings cost $135 per person; dinner, wines, and a beautiful
Simply Caribbean Delicious Delights apron are included in the cost of a wine tasting.
Gift Certificates / Vouchers: are valid for twelve (12) months from date of purchase. Gift vouchers are non-refundable and not redeemable for cash.
Gift Certificates / Vouchers can be used towards any of our cooking classes and events unless otherwise noted.
Gift certificate / vouchers are only good at Simply Caribbean and can't be redeemed elsewhere.
If minimum enrollment isn't reached, we will need to reschedule your class for another date or you can choose another class.
This is an active, hands-on class so we suggest you wear comfortable, closed-toed/rubber soled shoes.Knives and utensils provided for in-class use.
Aprons and all utensils will be provided for use in class.
Students will receive electronic copies of all recipes.
If after 3 weeks you haven't received your recipes, please email us immediately or fill out the form
We do not provide recipe for voucher held classes. You are more than welcome to take notes.
Due to time constraints, not all students/participants will make all menu items and recipes.
For all classes we provide New York City Tap Water, If you do not drink the city water, please walk with your own
Please note, because we use fresh ingredients as much as possible , menu ingredients are subject to change should the need arise.
We occasionally provide non alcohol Island drinks
Classes are 2 hours, 3 hours, 4 hours, and up to 4 1/2 hours long